Privacy Policy
Last updated: October 28, 2024
1. Information We Collect
We collect information you provide directly: name, email, payment details, and profile information. We also automatically collect usage data including IP address, browser type, pages visited, and interaction patterns through cookies and similar technologies.
2. How We Use Your Data
Your data is used to provide and improve our services, process transactions, send communications, prevent fraud, and comply with legal obligations. We never sell your personal data to third parties.
3. Data Storage & Security
All data is encrypted at rest and in transit using AES-256 and TLS 1.3. We store data in secure data centers with SOC 2 Type II compliance. Access is restricted to authorized personnel only with multi-factor authentication required.
4. Cookies
We use essential cookies for authentication and security, functional cookies for preferences, and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
5. Third-Party Services
We use third-party services for payment processing (Stripe), email delivery, and analytics. These services have their own privacy policies. We share only the minimum data necessary for them to provide their services.
6. Data Retention
We retain your data for as long as your account is active. After account deletion, we retain data for 30 days before permanent deletion. Transaction records are retained for 7 years for legal and tax compliance.
7. Your Rights
You have the right to access, correct, export, and delete your personal data. You can also object to processing and restrict certain uses. To exercise these rights, contact us at privacy@sarf.cash or use the account settings page.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through standard contractual clauses and compliance with applicable data protection regulations.
9. Children's Privacy
Our platform is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it immediately.
10. Contact Us
For privacy-related questions or concerns, contact our Data Protection Officer at privacy@sarf.cash. We will respond to all legitimate requests within 30 days.
Data Protection Officer
Reach us at privacy@sarf.cash